How Refill works

A simpler path from medicine need to fulfillment

01

Tell us the medicine

Share the medicine name and contact details online, by phone, or through a supported partner workflow.

02

We check availability

Refill searches partner pharmacy options and confirms practical next steps for the request.

03

Support confirms details

A care team member helps with pricing, prescription needs, pharmacist guidance, and payment options.

04

Fulfillment is arranged

Delivery, pickup, reminders, or refill follow-up can be coordinated based on the patient need.

Why Refill earns trust

Medicine access needs more than a search box

Refill brings medicine discovery, telemedicine, prescription refills, pharmacist support, pricing, financing, delivery, and patient follow-up into one practical healthcare workflow for Ghana and Tanzania.

Licensed support

Patients can get practical pharmacist guidance before or after a refill request.

Partner network

Refill coordinates with pharmacies and health partners to improve availability visibility.

Careful handling

Medicine requests are handled with attention to patient privacy, suitability, and continuity.

Who Refill supports

Different care needs, one connected workflow across African markets

Patients and caregivers

Find medicines, refill recurring prescriptions, ask for support, and arrange convenient fulfillment.

Request medicine

Pharmacies

Receive relevant demand, improve stock visibility, and participate in a responsible fulfillment network.

Partner with Refill

Clinics and programs

Support patients beyond the visit with refill reminders, availability checks, and medication follow-up.

Explore partnerships

Employers and sponsors

Help members complete essential medicine purchases with access support and financing workflows.

Medication financing
For licensed pharmacies

Turn medicine demand into fulfilled orders

Join Refill Marketplace to receive qualified medicine requests, respond with availability and pricing, coordinate pickup or delivery, and grow your verified pharmacy presence across Ghana and Tanzania.

Relevant demand Receive requests from patients and care teams already looking for medicines.
Stock visibility Surface available medicines and reduce missed fulfilment opportunities.
Verified network Complete compliance onboarding and participate as a trusted fulfilment partner.
Selected partners

Refill collaborates with healthcare, pharmacy, payment, technology, and community partners across Ghana and Tanzania to make medicine access more dependable.

Meet Reva

AI support for medicine requests, refills, and follow-up

Reva is Refill's care assistant. She helps patients and care teams start medicine requests, understand next steps, and get routed into Refill's pharmacist and partner pharmacy workflow across our Ghana and Tanzania operations.

Guided request intake
Refill reminders
Escalation to care support
Reva

Ask Reva where to begin

Use the Reva assistant on the site for general guidance, or visit the Reva page to see how she fits into Refill's medicine access workflow.

Learn about Reva
Our Services

Choose the support you need

Find your medicine

FindMyMed: medicine availability

Tell us the medicine and Refill helps check availability, pricing, pharmacist support, and fulfillment options.

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Reminders

Medication reminders for ongoing care

Stay on schedule with dose and refill prompts for long-term medicines, with no dedicated app required.

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Telemedicine support

Telemedicine: remote clinical support

Connect medicine requests to remote consultation, care navigation, referrals, and follow-up guidance.

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Refills

Prescription refill coordination

Coordinate recurring medication needs with support for OTC and prescription-required medicines.

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Financing

Medication financing

Payment support helps patients complete essential medicine purchases when cost becomes a barrier.

Read More
Pricing

Expiry liquidation for partners

Help pharmacies and health partners surface eligible short-dated stock before value is lost.

Read More
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Start a request

Tell us the medicine you need

A Refill care team member will help confirm availability, pricing, pharmacist support, and delivery options.

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