Now operating across Ghana & Tanzania — partner pharmacy network expanding Ghana USSD *928*100#WhatsApp +233 20 375 6744

Get the medicines you need — without searching pharmacy to pharmacy.

Refill is the access layer for medication — connecting patients, pharmacies, insurers and providers through digital tools for medication search, financing, delivery and adherence across Ghana and Tanzania.

Request Medicine How it works
Medicine access
6,500+
Pharmacies in the discovery network
3,000+
Pharmacies actively worked with
40,000+
Medications delivered to date
7,500+
Unique medications delivered
How Refill works

From a medication need to a verified, fulfilled request

Start a request
01

Search

Patients find medication availability across the pharmacy network — over web, mobile, WhatsApp or USSD.

02

Verify

Each request passes clinical and QA checks so the right medication reaches the right patient.

03

Fulfil

Verified requests are matched to the pharmacy network and coordinated for pickup or delivery.

04

Support

Reminders, financing and AI assistance keep patients on therapy long after the first order.

The problem

The access gap is real — Refill closes it

Across underserved and urban markets, medication access is broken by availability, cost, distance and follow-through. Refill turns fragmented supply into a coordinated access network.

Privacy-first handling Continuity of care Verified partners

Limited availability

Essential medicines are hard to locate consistently, especially for chronic conditions.

High travel & delivery cost

Patients move across long distances to find affordable or in-stock medication.

Non-adherence

Cost pressure and weak reminders cause patients to miss treatment plans.

Who Refill supports

Different care needs, one connected workflow across African markets

Patients & caregivers

Find medicines, refill recurring prescriptions, ask for support, and arrange convenient fulfilment.

Request medicine

Pharmacies

Receive relevant demand, improve stock visibility, and join a responsible fulfilment network.

Partner with Refill

Clinics & programs

Support patients beyond the visit with refill reminders, availability checks and follow-up.

Explore partnerships

Employers & sponsors

Help members complete essential medicine purchases with access support and financing.

Medication financing
The Refill suite

An end-to-end system for medication access

FindMyMed

Medication search & delivery

Find medication availability and arrange delivery through USSD and mobile web — no app required.

Read more
FindMyMed B2B

Bulk search & pharmacy requests

Bulk medication search and real-time requests that connect wholesalers and pharmacies to live demand.

Read more
Enseidis

NCD adherence & reminders

Chronic-condition medication support with refill reminders and adherence tools that keep patients on plan.

Read more
Reva

AI care assistant

An AI assistant for medication requests, order tracking and customer support across every channel.

Read more
Financing

Medication financing

Insurance-linked and diaspora-funded payment support helps patients complete essential purchases.

Read more
Network

Pharmacy fulfilment network

A dense partner-pharmacy network creates speed, choice and fulfilment resilience nationwide.

Read more
Markets & traction

Proven in Ghana, scaling across Africa

Local operating entities, language localization, pharmacy partnerships and payer integrations in each market.

🇬🇭 Ghana — the proof market
6,500+
pharmacies in discovery network
3,000+
actively worked with
40,000+
medications delivered

The base for product learning, pharmacy network density and enterprise partnership execution. Network density creates speed, choice and fulfilment resilience.

🇹🇿 Tanzania — East Africa entry
Primary ClientsHealth Insurance
Current network389 pharmacies
LocalizationSwahili USSD + AI
Coverage ambition70–80% of regions

Dar es Salaam base with priority regional operations and mobile-first Swahili localization.

🇳🇬 Nigeria — on the roadmap
Expansion 2026+

Lagos and Abuja start, a Yoruba and Hausa speaking Reva, and payer plus healthtech integrations — paired with mobile money and diaspora-funded refills.

Meet Reva — AI care assistant

AI support for requests, refills and follow-up

Reva helps patients and care teams start medicine requests, understand next steps, and get routed into Refill's pharmacist and partner pharmacy workflow.

Guided request intake Refill reminders Escalation to care support
Learn about Reva
Reva
Reva
Online now
Hi 👋 Which medicine are you looking for today?
Metformin 500mg, in Accra
Found it at 3 partner pharmacies near you. Want pricing and delivery?
For licensed pharmacies

Turn medicine demand into fulfilled orders

Join Refill Marketplace to receive qualified medicine requests, respond with availability and pricing, coordinate pickup or delivery, and grow your verified presence.

Join Refill Marketplace Marketplace login
1

Relevant demand

Receive requests from patients and care teams already looking for medicines.

2

Stock visibility

Surface available medicines and reduce missed fulfilment opportunities.

3

Verified network

Complete compliance onboarding and participate as a trusted fulfilment partner.

Selected partners

Refill collaborates with healthcare, pharmacy, payment, technology and community partners across Ghana and Tanzania to make medicine access more dependable.

Start a request

Tell us the medicine you need

A Refill care team member will help confirm availability, pricing, pharmacist support and delivery options.

Other ways to request
🇬🇭 Ghana
*928*100# · +233 20 375 6744
🇹🇿 Tanzania
+255 768 007 076 · +255 699 997 920
+233

By submitting you agree to be contacted by Refill's care team.